Contact Us
Crouse Patients with questions relating to MyHealthChart or if you are in need of access to MyHealthChart please visit
http://www.crouse.org/mychartsupport/default.aspx or call 315-470-7675 Monday through Friday, 7:30 a.m.- 4:00 p.m.
Community Memorial Patients with questions relating to MyHealthChart or if you are in need of access to MyHealthChart please visit
http://www.communitymemorial.org/my-health-chart-support or call 315-824-6580 Monday through Friday, 8:00 a.m. - 4:00 p.m.
For Hospital Employees with issues related to the MyHealthChart application, please contact the MobileMD Help Desk by email at
mmd.mycrousechart-support.healthcare@cerner.com. Alternatively, the MobileMD Support Team can be reached weekdays from 8:00am to 9:00pm (ET) at (877) 210-3491. Weekend and holiday support is available on call.
When e-mailing MobileMD, please do not include PHI (Protected Health Information) that includes Patient Name, Date of Birth, Social Security Number, etc. If this information is necessary to describe the issue, please call our support line.
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